Dear Valued Fluidkraft Customers,
We are thrilled to share some exciting news with you. Fluidkraft is growing and expanding its team by welcoming RYCO Ingleburn into our fold. This development is a testament to our commitment to providing you with an even broader range of exceptional hydraulic services and solutions.
So what is happening?
RYCO Ingleburn is being absorbed into Fluidkraft and will be exiting the RYCO Franchise Network.
Does this affect our location?
Rest assured, our trusted location remains the same, and you can continue to visit us at Stennett Rd NSW 2565.
Are our services changing? How so?
We are pleased to inform you that all the services you have come to rely on at Fluidkraft will remain available to you. Our existing team of dedicated technicians will continue to serve you with the same level of expertise and excellence.
Are the products we’re using going to change?
Our product offerings will continue to meet the high standards you expect from Fluidkraft. Moreover, the integration with RYCO Ingleburn will allow us to enhance our product selection, offering you access to a wider range of hydraulic hose and fitting products sourced from elite manufacturers worldwide.
How will this move benefit you and our ability to service your business?
The inclusion of RYCO Ingleburn into the Fluidkraft family brings significant benefits. In addition to the services you have enjoyed with us, you will now have access to RYCO Ingleburn’s specialised offerings, including:
- Hydraulic Hose and Fitting Supply
- Industrial Hose and Fitting Supply
- Mobile Hydraulic Repairs
- Hydraulic Hose Breakdown Service
- Hydraulic shop trade counter
This expansion ensures that you have an even more comprehensive solution for all your hydraulic needs.
The timeline of the transition:
The transition to welcome RYCO Ingleburn into the Fluidkraft Team will be effective immediately, starting in November 2023. While minor changes and adjustments may take place in the coming months, our goal is to fully integrate these changes by January 2024, ensuring a smooth and seamless transition.
If you have appointments/orders within this timeline, will it be affected?
We understand the importance of your ongoing projects and commitments. Any appointments, orders, or arrangements made with both Fluidkraft and RYCO Ingleburn during this transition period will not be significantly affected. We are committed to ensuring minimal disruption to your operations and keeping your projects on track. Rest assured, we will maintain open and timely communication to keep you informed throughout the process.
How should you contact us if you have concerns or questions?
Your satisfaction and confidence are our top priorities. If you have any questions, concerns, or require assistance at any point during this transition, please do not hesitate to contact Chris Redondo at any time via phone at 02 4622 4612 or email at firstname.lastname@example.org.
We are excited about this new chapter and look forward to providing you with an even more comprehensive suite of hydraulic services and solutions. Your trust and loyalty have been instrumental in our growth, and we are committed to continuing to exceed your expectations.
Thank you for being part of the Fluidkraft family, and we can’t wait to embark on this exciting journey together.